At malteseandyorkie.com, we understand that welcoming your new furry family member is a special experience. That’s why we’ve created a transparent and reliable Shipping & Delivery Policy to ensure your Maltese or Yorkie puppy arrives safely, whether you’re next door or across the globe.
1. Nationwide & Worldwide Delivery
Nationwide Delivery: We offer secure and safe delivery throughout the United States.
Worldwide Delivery: No matter where you are located, we can arrange for your puppy’s safe transport internationally. We work with trusted pet transport services to meet all required health and safety standards.
2. Preparation for Shipment
Health & Safety: All puppies are thoroughly vetted, vaccinated, and given a comprehensive health check before shipment.
Crate & Packaging: Your puppy will be shipped in an airline-approved, well-ventilated crate, ensuring a comfortable and safe journey.
Documentation: Each shipment includes all necessary documents, such as health certificates, vaccination records, and transport details required by local or international authorities.
3. Delivery Process
Scheduling: Once your puppy is ready for shipment, we will work with you to schedule a delivery date that fits your needs.
Tracking: For both domestic and international shipments, we provide tracking details so you can monitor your puppy’s journey.
Pickup & Handover: Upon arrival, shipments are delivered directly to your doorstep or at a designated pet transport hub. If required, we work with local partners to ensure a smooth handover process.
4. Shipping Costs & Terms
Cost Calculation: Shipping charges are calculated based on the destination, the selected shipping method, and any additional handling required for international shipments.
Payment: Shipping fees are due at the time of purchase. For international deliveries, additional customs fees or duties may apply, which are the responsibility of the buyer.
Insurance: We recommend purchasing shipping insurance for international orders to provide additional protection.
5. Cancellation & Rescheduling
Cancellation Policy: If you need to cancel or reschedule shipment prior to shipping, please contact us immediately. While deposits or shipping fees might be non-refundable, we will work with you to find a suitable resolution.
Delays: Although we strive for timely delivery, factors beyond our control (such as weather, customs processing, or transport regulations) may cause delays. We appreciate your understanding and will keep you informed throughout the process.
6. Contact Us
If you have any questions or need assistance regarding shipping or delivery, please feel free to contact us:
Email: info@malteseandyorkie.com Mailing Address: Oklahoma, USA
Thank you for choosing malteseandyorkie.com. Our top priority is ensuring that your puppy’s journey is safe, comfortable, and stress-free, so you can start your new life together with peace of mind.